• In Chrome, click the 3 dots in the top right-hand corner
  • Hover over History 
  • Click History on the pop-up menu
  • On the window that pops up, click Clear browsing data on the left
  • Click the Advanced Tab on the pop-up menu
  • Change time range to All time 
  • Check Cookies and other site data and Cached images and files 
  • Click Clear data 
  • Quit out of Chrome and try again