Ticket Solutions
Folder for solutions to common problems.
If you are experiencing issues with your Chromebook performing slowly, you can delete the contents of your Downloads folder. First, if you want to save ...
Fri, 12 Jan, 2024 at 10:03 AM
Installation of the Epson iProjection software allows you to “stream” or “cast” your laptop screen to a compatible Epson projector. This method is best sui...
Mon, 22 Jan, 2024 at 8:42 AM
1) Restart the computer and uncheck the box "Reopen windows when logging back in." 2) Adjust your Audio Output in the Control Center by click...
Mon, 26 Aug, 2024 at 8:59 PM
Clearing the "on-device site data" appears to resolve the login problems with WeVideo on Chrome. Use the site toggle in the Chrome address ...
Fri, 1 Nov, 2024 at 2:01 PM
To log into Frontline, choose "or sign in with organization SSO" You will then see the next screen. Where you will type in your school email...
Tue, 4 Aug, 2026 at 11:14 AM
Free Google accounts (@gmail.com) are capped at 15GB of storage. Students and staff may find that their @dcgschools Google account exceeds that amount becau...
Thu, 28 May, 2026 at 11:56 AM
Running out of hard drive space can definitely slow down your Mac and prevent you from saving your work. Here are the quickest ways to clear up space so you...
Tue, 24 Mar, 2026 at 1:15 PM
Most of our staff are seeing the Google 2-step verification once a day on average, but it can vary. If you click "Don't ask again on this computer...
Thu, 14 Sep, 2023 at 9:51 PM
Make sure you are logged into your @dcgschools.com email account. Go to the YouTube video you want unblocked. There will be a button you can hit to appro...
Fri, 12 Jan, 2024 at 10:24 AM
There are two types of products available in the Adobe Admin Console Adobe Express for K12 (Free, Default) Available to all students and staff, but prima...
Thu, 21 Mar, 2024 at 10:12 AM