Ticket Solutions
Folder for solutions to common problems.
1) Restart the computer and uncheck the box "Reopen windows when logging back in." 2) Adjust your Audio Output in the Control Center by click...
Mon, 26 Aug, 2024 at 8:59 PM
Clearing the "on-device site data" appears to resolve the login problems with WeVideo on Chrome. Use the site toggle in the Chrome address ...
Fri, 1 Nov, 2024 at 2:01 PM
Free Google accounts (@gmail.com) are capped at 15GB of storage. Students and staff may find that their @dcgschools Google account exceeds that amount becau...
Thu, 28 May, 2026 at 11:56 AM
Running out of hard drive space can definitely slow down your Mac and prevent you from saving your work. Here are the quickest ways to clear up space so you...
Tue, 24 Mar, 2026 at 1:15 PM
Most of our staff are seeing the Google 2-step verification once a day on average, but it can vary. If you click "Don't ask again on this computer...
Thu, 14 Sep, 2023 at 9:51 PM
Make sure you are logged into your @dcgschools.com email account. Go to the YouTube video you want unblocked. There will be a button you can hit to appro...
Fri, 12 Jan, 2024 at 10:24 AM
There are two types of products available in the Adobe Admin Console Adobe Express for K12 (Free, Default) Available to all students and staff, but prima...
Thu, 21 Mar, 2024 at 10:12 AM
In Chrome, click the 3 dots in the top right-hand corner Hover over History Click History on the pop-up menu On the window that pops up, click Clear br...
Fri, 12 Jan, 2024 at 10:06 AM
1. Open the Chrome browser. The icon looks like this: 2. Click the three dots in the top-right corner of the screen. find and select "Clear Browsin...
Fri, 12 Jan, 2024 at 11:50 AM
On your computer, open Chrome. At the top right, click Profile . Sign in to your Google Account. If you want to sync your info across all your devices,...
Fri, 12 Jan, 2024 at 10:03 AM