Ticket Solutions
Folder for solutions to common problems.
For those of you who are in need of assistance, the Help Desk is the best option staff have to connect to the IT department about technology issues. A Help ...
Mon, 31 Jan, 2022 at 10:07 AM
Send us your ID Badge number which is located on the back of the badge and is 5 digits long. Go to the Chrome Web Store Mobility Print and add to Chrom...
Fri, 12 Jan, 2024 at 9:56 AM
If you're experiencing any hiccups with your Chromebook, don't worry; we've got some simple steps to get it running smoothly again. For example...
Fri, 12 Jan, 2024 at 3:03 PM
https://im.dcgschools.net/passwordreset/Employee_Password_Reset the local staff number is also required.
Mon, 27 Oct, 2025 at 10:05 AM
Staff Chrome OS: Users go to https://chrome.google.com/webstore/detail/mobility-print/alhngdkjgnedakdlnamimgfihgkmenbh?hl=en Click the Add to Chrome bu...
Mon, 27 Mar, 2023 at 9:30 AM
Part I: Self-Registration for a PaperCut Printing Account These instructions are for non-dcgschools.com account holders to self register for a PaperCut pri...
Tue, 28 Oct, 2025 at 12:37 PM
To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. To perform a hard reset on your Chromebook,...
Fri, 12 Jan, 2024 at 3:01 PM
Recording a voicemail greeting can be completed in a few simple steps. First locate the Visual Voicemail button on your phone. On many of our devices, it ...
Wed, 13 Jul, 2022 at 12:09 PM
Forget a network on your Mac Choose Apple menu > System Preferences, then click Network. Select Wi-Fi in the list on the left. Click the Advanced...
Tue, 11 Jan, 2022 at 8:35 AM
Thanks for the question. Google has recently rolled out some new "data loss prevention" (DLP) rules for all K-12 customers designed to preven...
Wed, 5 Nov, 2025 at 4:45 PM