Ticket Solutions

Folder for solutions to common problems.

How to Clear you Cache and Cookies
In Chrome, click the 3 dots in the top right-hand corner Hover over History  Click History on the pop-up menu On the window that pops up, click Clear br...
Fri, 12 Jan, 2024 at 10:06 AM
How to clear your Cache on a Chromebook
1. Open the Chrome browser. The icon looks like this: 2. Click the three dots in the top-right corner of the screen. find and select "Clear Browsin...
Fri, 12 Jan, 2024 at 11:50 AM
How to enable Sync on Google Chrome
On your computer, open Chrome. At the top right, click Profile . Sign in to your Google Account. If you want to sync your info across all your devices,...
Fri, 12 Jan, 2024 at 10:03 AM
How to Fix the Time clocks
1. Press the four corners of the screen in a backwards C 2. Click the keyboard button and type 1492 and that will take you to the Windows sign-in screen...
Tue, 20 Feb, 2024 at 9:55 AM
How to Install PaperCut Mac
Staff OS X: Users go to http://10.200.0.20:9191/print-deploy/client/macos Open DMG file that is downloaded. Run installer PKG from the window that open...
Fri, 12 Jan, 2024 at 9:59 AM
How to Install PaperCut on Windows
Windows Users: Copy and paste this address: http://10.200.0.20:9191/print-deploy/client/windows Run the MSI file that is downloaded. DO NOT CHANGE THE...
Fri, 12 Jan, 2024 at 9:58 AM
How to set up Chrome so your tabs open to where you left off when quitting or restarting
Go to the 3 vertical dots in the upper right corner in Chrome Then go to Settings Then click On Startup in the left navigation Select Where you l...
Wed, 3 May, 2023 at 1:04 PM
How to Submit a Help Desk
For those of you who are in need of assistance, the Help Desk is the best option staff have to connect to the IT department about technology issues. A Help ...
Mon, 31 Jan, 2022 at 10:07 AM
Installing Papercut onto your Chromebook
Send us your ID Badge number which is located on the back of the badge and is 5 digits long. Go to the Chrome Web Store Mobility Print and add to Chrom...
Fri, 12 Jan, 2024 at 9:56 AM
K-6 App Request
Thanks for the ticket. It looks like you're requesting access to an app or website for our K-6 student devices. Due to the screentime and data privacy r...
Thu, 20 Aug, 2026 at 9:46 AM